“It also takes time for all of the claim forms to be processed. Please be patient,” the settlement claim site states. Those impacted by the March 2024 incident can claim up to $5,000 by providing materials for the documented loss cash payment option. The claim can also be filed online, or be mailed and received or postmarked by the deadline date. Information on the lawsuit was revealed this week, with the telecommunications giant agreeing to pay a total of $177 million to affected users. Here’s how you can use the app to manage your AT&T account from your phone.
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Learn about accounts and user IDs
Our partners cannot pay us to guarantee favorable reviews of their products or services. District Court for the Northern District of Texas will hold a final approval hearing on Dec. 3, 2025. In the meantime, impacted AT&T customers can file for compensation. A person with secondary access can co-manage the account online in myAT&T. They can do most of the same things as the person with primary access. Users with primary or secondary access to your AT&T account can turn Wireless Account Lock on and off for your account—other users cannot.
- Investor can replace the manager if unhappy with performance.
- Examples are hypothetical, and we encourage you to seek personalized advice from qualified professionals regarding specific investment issues.
- The first step is to download the app onto your phone or tablet.
- A separately managed account is an account that an investor owns but pays a financial advisor to manage.
- To lock or unlock one of these devices, contact us or visit an AT&T store for help.
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Customers affected by both data breaches are eligible to file a claim in the settlement. AT&T customers whose data was compromised in the first or second data breach, or both, are eligible to file a claim for compensation. The company was accused of two separate data breach incidents in 2024 that led to the lawsuit. SMA fees may be higher or lower than the average depending on the advisor.
AT&T Prepaid
From there, you’ll just need to choose an ID and a password before confirming your account. That’s one of the nice things about the myAT&T app. It helps you manage your AT&T account no matter where you are—whether you’re waiting for the doctor, relaxing on the couch or taking your lunch break. You can receive up to $7,500 if you were affected by both incidents. The deadline to file a claim is Tuesday, Nov. 18, 2025.
Also, the percentage fee may decrease as the amount of assets under management increases. The fee structure may vary by type of portfolio type, too (i.e., equities versus fixed income or bond ladders). If your information was part of both breaches, you could be eligible for up to $7,500. That would make you part what the settlement administration calls a “overlap settlement class member.” When you turn on Wireless Account Lock, it disables specific transactions and account changes for all devices and lines on your wireless account.
How to upgrade your phone with the myAT&T App
- If the court approves the settlement at the Dec. 3 hearing, there could be appeals after that, which would take time to resolve.
- You can find out if you’re eligible by checking this website for customers who were involved.
- Separately managed accounts are not the same as exchange funds.
- For example, an investor might put $100,000 in a separately managed account with a professional asset manager.
- “It also takes time for all of the claim forms to be processed. Please be patient,” the settlement claim site states.
If you have a standalone tablet or hotspot, you’ll have to contact us to manage Wireless Account Lock for those devices. If you have other non-wireless services, they won’t be affected by Wireless Account Lock. Standalone tablets and hotspots on an AT&T data-only plan, as well as Wireless Home Phones, can also use Wireless Account Lock. To lock or unlock one of these devices, contact us or visit an AT&T store for help. If you have other non-wireless services, they won’t be affected. Separately managed accounts are not the same as exchange funds.
Learn how to change who can access your accounts online. Be sure to use your home phone or internet username and password. This probably isn’t the same at account info you used to check your AT&T email.Have AT&T service?
If the court approves the settlement at the Dec. 3 hearing, there could be appeals after that, which would take time to resolve. As stated on the settlement website, if you file a claim, you give up your right to sue AT&T. You’ll need to provide either your AT&T phone number or your account number, along with a billing zip code.
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The investing information provided on this page is for educational purposes only. NerdWallet, Inc. does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. In both cases, customers must provide documentation showing that the losses they incurred are “fairly traceable” to the AT&T data breaches. Proof can include receipts and other documents “not self-prepared by the claimant that documents the costs incurred,” according to the settlement website.